Terms and Conditions

Why do we have terms and conditions? They set clear expectations for how you may use menthivora.sbs and our services. By outlining responsibilities and rights, we help ensure a reliable and transparent experience for everyone.

June 21, 2026

1

Acceptance of Terms

By accessing or using menthivora.sbs, you agree to comply with these terms and conditions. Please read them carefully before using our site or services. If you do not agree, you should discontinue use immediately.

Key Definitions

What do key terms mean in these conditions? This section clarifies the definitions used throughout to ensure clear understanding.

"Site" refers to menthivora.sbs and all services, content, and information provided through this website.

"User" means any individual or entity who accesses, browses, or uses our site, regardless of registration status.

"Content" includes text, images, graphics, and any materials made available on the site, whether produced by us or third parties.

"Services" are the analytical reviews, consultations, and related support offered by Menthivora, subject to these terms and separate agreements as applicable.

Eligibility Requirements

To use this site or request our services, you must be at least 18 years old and have the capacity to enter into binding agreements under applicable law.

By using menthivora.sbs, you confirm you meet the minimum age and legal requirements.

2

Permitted Service Use

Site access is provided for informational and consultation purposes only. Misuse or unauthorised use of our services is not permitted.

User Responsibilities

What responsibilities do you have as a user? This section outlines key obligations to ensure a safe and reliable experience for everyone.

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    Users are responsible for keeping their account details secure and for any activity under their account, where applicable.

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    You must ensure all information provided to Menthivora is accurate and kept up to date.

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    It is your responsibility to comply with all relevant local laws and regulations when using our site or services.

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    You are responsible for reviewing and understanding these terms and any updates before using the site.

3

Prohibited Uses

What actions are not allowed on menthivora.sbs? This section lists the activities that are strictly prohibited to maintain a safe and fair environment.

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    You may not use the site for unlawful, fraudulent, or malicious purposes, including violating any laws or regulations.

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    Attempting to gain unauthorized access to site systems, data, or accounts belonging to others is strictly forbidden.

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    Do not use or distribute viruses, malware, or other harmful code through our site.

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    Harassment, abuse, or threatening behavior toward other users or staff is not tolerated in any form.

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    You may not collect personal data from the site for unsolicited communications or commercial exploitation.

Intellectual Property

All content on menthivora.sbs, unless otherwise noted, is owned or licensed by Menthivora and protected by intellectual property laws. You may not copy, reproduce, or redistribute content without permission.

User Content

You may submit content or feedback where enabled, but must ensure it does not violate these terms or the rights of others.

User Content Rights

By submitting content to the site, you grant Menthivora a non-exclusive license to use, display, and adapt your content as necessary to provide services or improve the site.

Privacy and Data Protection

Your privacy matters. Personal information is handled in accordance with our Privacy Policy, which explains what data we collect, how it’s used, and your rights.

View Privacy Policy
4

Dispute Resolution

What happens if a disagreement arises? We prioritise direct communication and fair, timely resolution whenever possible.

Arbitration Process

Any dispute not resolved through direct negotiation may be submitted to binding arbitration under the rules of the Arbitration Foundation of Southern Africa. Arbitration will take place in South Africa unless otherwise agreed.

Arbitration aims to resolve disputes efficiently and fairly, without the need for lengthy court proceedings. All decisions reached are final and binding on both parties.

Online Dispute Resolution

For users in the European Economic Area, you may access the EU Online Dispute Resolution platform to seek further dispute resolution options beyond local processes.

EU ODR Platform

Disclaimer

Why include a disclaimer? We believe transparency is essential. This section outlines the limits of our responsibility and helps you use our site with confidence.

Important Notice

All content is provided for informational purposes only and should not be considered professional, legal, or financial advice. Consult a qualified advisor before making decisions based on site content.

Limitation of Liability

Menthivora is not liable for any direct, indirect, or consequential damages arising from your use of the site. Use is at your own risk.

Indemnification

You agree to indemnify and hold harmless Menthivora, its affiliates, and staff from any claims, losses, or damages arising from your breach of these terms or misuse of the site.

Applicable Law

These terms are governed by the laws of South Africa. Any disputes arising from your use of this website will be subject to the jurisdiction of South African courts. Local regulations may also apply based on your location.

Termination of Access

We reserve the right to suspend or terminate your access to the site or services for any breach of these terms or misuse. Such action may be taken without prior notice if necessary to protect our interests or those of other users.

Modifications to Terms

We may update these terms as needed to reflect changes in laws, site features, or business practices. Updates become effective once published here. Please review regularly.

Severability

If any part of these terms is found invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

Entire Agreement

These terms and conditions, together with any referenced policies, represent the entire agreement between you and Menthivora regarding your use of the site and services.

Contact Information

Have questions about these terms or your rights? Reach out for clarification or support. Our team is available to assist you with any concerns.

Email Address: content@menthivora.sbs

Phone Number: +27519323337

Office Address: Pharos House, 18 The Boulevard, Westville, Durban 3629 South Africa

Effective Date: June 21, 2026

Document Version: v1.0

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